Terms of service
Last updated: September 22, 2026
These Terms & Conditions govern your use of vieren.co and your purchase of products through the website. By accessing or using this website or placing an order, you agree to be bound by these Terms. If you do not agree, you should not use this website.
VIEREN is operated by Gordon Collection Ltd. In these Terms, “VIEREN,” “we,” “us,” and “our” refer to Gordon Collection Ltd., operating under the VIEREN brand.
Orders & Purchases
By placing an order through our website, you agree that the information you provide is current, complete, and accurate. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order where permitted by applicable law, including in cases of suspected fraud, unauthorized activity, product unavailability, or errors in product or pricing information.
Prices and product availability may change without notice. We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information on the website.
Payment must be made using one of the payment methods available at checkout.
Returns & Refunds
Returns and refunds are subject to our Return Policy. Please review the Return Policy before making a purchase for information regarding eligibility, return conditions, applicable fees, and exclusions.
Nothing in these Terms or our Return Policy limits any rights or remedies that cannot be excluded under applicable consumer protection laws.
Changes to These Terms
We may update or modify these Terms from time to time. Any changes will be posted on this website and the “Last updated” date will be revised accordingly. Where required by applicable law, we will provide additional notice of material changes.
Your continued use of the website following the effective date of updated Terms constitutes your acceptance of those Terms, to the extent permitted by applicable law.
Disclaimer
This website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we disclaim warranties, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Your use of third-party websites or services linked from our website is at your own risk and may be subject to separate terms and policies.
Nothing in these Terms excludes warranties, guarantees, rights, or remedies that cannot be excluded under applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, VIEREN and Gordon Collection Ltd. shall not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to your use of, or inability to use, this website or its services.
Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.
User Responsibilities
By using this website, you agree to comply with applicable laws and not to use the website for any unlawful, fraudulent, harmful, or unauthorized purpose. You must not interfere with the operation or security of the website or attempt to introduce viruses, malicious code, or other harmful technology.
To the extent permitted by applicable law, you agree to indemnify Gordon Collection Ltd. against claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the website or material breach of these Terms.
Intellectual Property
All content on this website, including images, photographs, text, graphics, designs, logos, trademarks, videos, and other materials, is owned by or licensed to Gordon Collection Ltd. and is protected by applicable intellectual property laws.
You may access and use website content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publish, sell, exploit, or otherwise use our content without prior written permission, except as permitted by applicable law.
Restricted Use
You may not use this website or its content for unauthorized commercial purposes, resale, automated data extraction, scraping, interference with the website or its services, or any unlawful purpose.
Privacy & Cookies
Your use of the website is subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
We may use cookies and similar technologies to operate and improve the website, understand website usage, and, where applicable, support advertising and marketing. Where required by applicable law, we will obtain consent before using non-essential cookies. Available cookie preferences may be managed through the consent tools provided on our website.
Information Security
We take reasonable measures to protect personal information, but no method of transmission or electronic storage is completely secure. Please refer to our Privacy Policy for more information about how we handle personal information.
Access & Termination
We reserve the right to restrict, suspend, or terminate access to the website where reasonably necessary, including in response to a violation of these Terms, suspected unlawful activity, security concerns, or misuse of the website, subject to applicable law.
International Shipping & Taxes
VIEREN ships internationally. Where indicated at checkout, applicable duties, taxes, and import fees are included in the final price so that customers are not charged additional import fees upon delivery.
Delivery times are estimates and may be affected by customs processing, carrier delays, or other circumstances outside our reasonable control.
Governing Law
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict-of-law principles.
Subject to any rights you may have under applicable consumer protection laws, disputes arising out of or relating to these Terms or your use of the website shall be subject to the courts of Ontario, Canada. Nothing in these Terms limits any mandatory rights or remedies available to you under applicable law.
Contact
If you have any questions about these Terms & Conditions, please contact us at hello@vieren.co.